Office Policies Regarding Covid-19 and Patient Care

• All persons in the office shall wear a mask at all times.
• The doctor and medical assistant (MA) will wear gloves at all times when touching a patient.
• We will now have an MA present at all times during patient hours to:
  • Assist in greeting patients
  • Take vital signs in the waiting room
  • Assist during procedures
  • Answer the phone when possible
• Patients are asked to bring only one other person to accompany them.

Waiting Room

• Appointments will be scheduled so that a half-hour interval will occur between each patient. This will allow ample time for additional cleaning and preparation for the next patient.
• All patients will have their pulse ox and infrared temperature checked in the waiting room.
• Touchless Infrared Temperature: If greater than 37.5°C (99.5°F), the patient will be sent home and asked to follow up immediately with their PCP.
• Pulse Oximetry: Normal is 92–99% saturation while breathing "Room Air." If low, the patient will be sent home and asked to follow up immediately with their PCP.
• The door from the waiting room leading into the patient rooms will remain closed until a patient is brought into a room.
• The glass partition between the reception desk and the waiting room will remain closed at all times.
• Hand sanitizer will be available for patient use in the waiting room.
• All reading materials and food have been removed from the waiting room. Patients desiring a snack or water may ask the MA, who will be happy to provide.
• Water will be in single-serving containers only, such as bottles or cans. The water dispenser has been removed.

Room Procedure

• All of the pillows used will be covered in plastic and a disposable pillowcase.
• The pillowcases will be changed after each use, and the plastic pillow covering will be wiped with a Sani-Cloth.
• The exam/treatment table will be wiped off with a Sani-Cloth after each patient.
• Tight-fitting disposable face cradle covers will be discarded after each patient.

Cleaning

• The office is professionally cleaned weekly.
• Sheets and towels are professionally laundered by a medical-grade linen service.